Pink and Blue Pin

Your bead embroidery piece is handmade using individual beads carefully stitched onto felt. Because of its textile construction, it benefits from gentle handling and protection from moisture.

To keep your jewelry looking its best:

• Remove jewelry before showering, swimming, exercising, or sleeping.

• Avoid contact with water, perfumes, lotions, hairspray, and other chemicals.

• Keep the felt as dry as possible. If it becomes damp, gently blot it with a clean, dry cloth and allow it to air dry completely.

• Handle your piece carefully and avoid pulling, bending, or putting pressure on the embroidered surface.

• Take care to prevent the piece from catching on clothing, bags, hair, or other objects, as this can loosen or damage the stitching.

• Avoid placing heavy objects on the jewelry or storing it where it may be crushed.

• Do not use jewelry cleaners, soaps, or abrasive materials on bead embroidery.

• To remove dust or light debris, gently brush the surface with a clean, soft brush or wipe carefully with a dry, soft cloth.

• When not wearing your jewelry, store it in a dry, protected place, preferably in a soft pouch or jewelry box where it will not rub against other pieces.

A note on handmade textiles: Small variations in stitching, bead placement, and texture are part of the character of each handmade piece. With gentle care and proper storage, your bead embroidery can be enjoyed for years to come.

Returns & Exchanges Policy

All sales through Ambriel Studios are final. Because each piece is handmade and often one-of-a-kind, I do not accept returns or exchanges.

Damaged or Defective Items

I take great care in creating and packaging each piece. If your order arrives damaged or experiences an unexpected breakage immediately after delivery, please contact me as soon as possible so I can determine whether the issue qualifies for an exception.

Please contact me within 7 days of delivery and include:

• Your order number

• A description of the issue

• Clear photographs of the item and any damaged packaging

If the item is determined to have arrived damaged or to have a defect in craftsmanship, Ambriel Studios may, at its discretion, offer a repair, replacement, or refund.

Damage caused by normal wear and tear, improper care, accidents, misuse, alterations, or failure to follow the care instructions provided with your purchase is not considered a defect and is not eligible for a return, exchange, or refund.

Shipping

Customers are responsible for shipping costs associated with returns, exchanges, or repairs unless the item arrived damaged or defective due to an error on the part of Ambriel Studios.

For approved returns or exchanges, items must be securely packaged and shipped with tracking. Ambriel Studios is not responsible for items lost or damaged during return shipping.

Before You Purchase

Please review the product description, measurements, materials, photographs, and care instructions before purchasing. If you have questions about a piece, its materials, size, or care, don't hesitate to get in touch with me before placing your order. I am happy to help you make an informed decision.

By completing a purchase through Ambriel Studios, you acknowledge and agree to this Returns & Exchanges Policy.